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Frequently asked questions

Do you ship International?


At the present time we do not ship Internationally but this soon will change. Please subscribe to our website so we can update you when we will start our International shipping.




How long will it take my order to ship after ordering?


Orders can take 48-72 hrs to ship after your order is placed. Once your order is shipped you will be notified by your registered email when you originaly placed your order.




My order arrived damaged!


If your order arrived damaged it is your responsibility to notify us by email with 24hrs after receiving your order. Please send your original order number found in your confirmation order email. Suubmit a picture of the damaged item to info@aerglocosmetics.com. A replacement order will be mailed out to you after we have received your damaged order.




How can I track my order?


To find the status of a particular order you can view your Order History on the Order Status tracking page under My Account. Please note that the Order History will not be updated until the product(s) have shipped.




How do I get on the Aerglo Beauty PR list?


If you are interested in becoming an Aerglo Beauty for Aerglo Cosmetics please make sure you do the following. 1. Follow our IG page @aerglocosmetics.shop 2. Subscribe to our site aerglocosmetics.shop 3. Must be a beauty influencer such as MUA/ Beauty Blogger 4. Have an organic following and be active on your social media such as Facebook, Instagram/YouTube 5. Show our products with a video and demonstration on our products looks. 6. Send your social media links Following these simple rules and you will be on our PR list with new products sent out to you and your name will always be promoted with our company on social media! If interested please send social media handles to info@aerglocosmetics.com If you are chosen you will be notified by email within 72 hours after submission At the present time we only send PR packages in USA/Mexico.




What is your return policy?


Due to Covid-19 all sales are final...




What is your Privacy Policy?


At Aerglo Cosmetics, accessible from https://www.aerglocosmetics.shop/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Aerglo Cosmetics and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Aerglo Cosmetics. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.