Frequently asked questions
Do you ship International?
At the present time we do not ship Internationally but this soon will change. Please subscribe to our website so we can update you when will start our International shipping.
How long will it take my order to ship after ordering?
Orders can take 48-72 hrs to ship after your order is placed. Once your order is shipped you will be notified by your registered email when you originaly placed your order.
My order arrived damaged!
If your order arrived damaged it is your responsibility to notify us by email with 24hrs after receiving your order. Please send your original order number found in your confirmation order email. Suubmit a picture of the damaged item to firstname.lastname@example.org. A replacement order will be mailed out to you after we have received your damaged order.
How can I track my order?
To find the status of a particular order you can view your Order History on the Order Status tracking page under My Account. Please note that the Order History will not be updated until the product(s) have shipped.
How do I get on the Aerglo Beauty PR list?
If you are interested in becoming an Aerglo Beauty for Aerglo Cosmetics please make sure you do the following.
What is your return policy?
Due to Covid-19 all sales are final!